Account & Profile #

Everything in this section lives under Settings → Profile in your dashboard.

Handle #

Your handle identifies your Meldry account. Your workspace URL uses its own subdomain (for example, https://<subdomain>.meldry.com).

  • 3–30 characters
  • lowercase letters, numbers, underscores and hyphens
  • must be unique across all of Meldry

Avatar #

Open Settings → Profile → Avatar and click Upload.

  • Accepted formats: PNG, JPEG, WebP
  • Recommended size: 256×256 px or larger (square)
  • The image is cropped to a circle in most UI elements

Click Remove to revert to the default initial-letter avatar.

Email address #

Adding an email lets you:

  • recover your password if you forget it
  • receive billing receipts and renewal reminders
  • get security alerts (new sign-in, password change, etc.)

After adding or changing your email, click Send Verification Email. The verification link expires in a few hours; you can resend up to 5 times per hour.

Changing your password #

  1. Open Settings → Profile → Password.
  2. Enter your current password.
  3. Enter a new password and confirm it.
  4. Click Update Password.

Password rules:

  • 8–128 characters
  • not in the common breached-passwords blocklist
  • not one of your last 5 passwords

After a successful password change, all your other sessions are rotated and you'll need to sign in again on those devices.

Display name #

Your Matrix display name (how other Matrix users see you) can be changed inside any Matrix client (Element, FluffyChat, etc.). It is independent from the Meldry handle.

Deleting your account #

Account deletion follows a 30-day grace period. See Security → Account Deletion for the full flow.